Legal
Account & Data Deletion
Last updated: April 22, 2026
1. Your right to delete
You can request deletion of your Interlüde account and all associated personal data at any time. This page explains how to request deletion, what is deleted, what is retained, and how long the process takes.
2. How to request deletion
Send an email to evidence@getinterlude.app from the email address associated with your Interlüde account. Use the subject line "Delete my account" and include your full name and the email you signed up with. We will confirm receipt within 48 hours and complete the deletion within 30 days.
3. What gets deleted
When your account is deleted we permanently remove: your name, email address, profile photo, date of birth, nationality and residence information, hobbies and interests, passport and visa data, layover history, matched user connections, group memberships, photos you uploaded, and feedback or survey responses.
4. What is retained
We may retain anonymised, aggregated usage data (such as total layovers created at a given airport, with no link to you personally) for analytics. We may retain minimal records (such as the fact that a deletion occurred on a given date) if required by Canadian law or to resolve legal disputes. These records contain no personal identifiers.
5. Chat and group messages
Messages you sent in one-on-one chats and groups are deleted when your account is deleted. Messages that were delivered to other users remain visible to those users because we cannot delete content from their devices, but your identity is removed from the thread.
6. Deletion timeline
Confirmation of your request: within 48 hours. Full account and data deletion from our active systems: within 30 days. Removal from backups: within 90 days (after which data is unrecoverable).
7. Before you delete
Account deletion is permanent and cannot be reversed. You will lose access to your profile, saved layovers, matches, group memberships, and chat history. If you only want a break, you can sign out instead of deleting.
8. Contact
Evidence Oghenekioja Obojade · INTERLUDE TRAVELS · 315-494 Goldstream Ave, Langford, BC V9B 7B1, Canada · evidence@getinterlude.app